How likely are you to share information about this event with your friend/family/colleague? (What did you like about it the most?). An exhibitor’s objectives are likely different from yours and your attendees, but they will have interesting perspective on attendee interaction, and which parts of the event worked for them—or not. This one requires no guesswork. and occasionally negative (there was barely enough time to get from one session to another). Here’s a robust, post-webinar survey used by one of our clients that serves as a great template for follow-up. The post-event survey is a great place to do this, whether it’s asking for their feedback on new company policies, concerns, or other areas. What was the highlight of this conference? Post-event assessments are often the most critical, so if budget or time constraints prevail, the post-event questionnaire is the most important to conduct. Creating a post-event survey can help you collect that valuable feedback. Evaluating the success or failure of your trade show is critical. How would you rate the venue experience on a scale of 1 to 10? Here are five more critical things to consider when developing your next post-event survey. How can we better achieve our goals for the next event? In this post, we’re going to discuss the ins and out of post-event surveys — including what types of questions to include … How can you be sure to get all the information you need to make better events year over year? Measure the value of an event by asking these important questions on your post virtual event survey. It’s imperative to realise that even the most scrupulous measurement of attendance satisfaction isn’t going to save your event from failing check-in technology or poor lighting. I suggest 5 questions … You can conduct your post-event evaluation with a simple event feedback form, but it’s highly recommended that you hold a post-event meeting, or at least find time for a few one-on-one chats. Sometimes it’s good (there was lots of time to network!) A post-event survey for vendors Keynotes have a big impact on the overall tone of the event. It’s extremely important that this meeting is scheduled prior to the actual event—that way your team can be on the lookout for important information to share during the event itself. Check in to see their take on it, including logistical concerns, attendee interest, and attendance and participation. A post-event survey is a questionnaire that event professionals use to get feedback from attendees. The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors, and volunteers. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. The post-event survey is one of the most important places where an event planner can collect information. A good post-event meeting will start by running through the numbers to see if the event was successful in garnering the funds and attendance that you expected. If you are hosting an expo event or an expo event organizer, use this exhibitor survey form template for the exhibitors to … Create your own online survey now with SurveyMonkey's expert certified FREE templates. The third big difference is that event evaluation surveys will feature a lot more open-ended questions. This is a crucial time for planners. Exhibitor Questions Below are sample questions … Online Survey Pitfalls: Ambiguous Survey Question Writing, Online Survey Pitfalls: Double Barreled Survey Questions, Deliver a seamless virtual experience with Virtual Attendee Hub, Start growing group and transient business, https://www.cvent.com/microsites/wyndham-hotels-resorts-global?ref=L2NGK769N24&…, Do Not Sell My Personal Information (CCPA Required). Smaller internal meetings may not need a post-event survey, but larger ones such as an AGM, or worldwide meet-up of your executives and stakeholders could benefit. Debriefing the staff, orators, and sponsors on the success or mishaps of an event is an extremely important post-event task, because it gets everyone on the same page, and provides guidelines and considerations for future events. (Yes/No) 2. We continue on from yesterday’s Snap Survey Software blog post, Collect Feedback with 3 Types of Event Surveys. Whatever the concern, event evaluations are an open-ended resource for determining how your event is going in real time. A post-event meeting can be a good time to ask people open-ended questions, talk about the responses from event surveys, and figure out how the feedback can be implemented to make future events even better. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … Top 16 event feedback survey questions for post-event questionnaire An event feedback survey will enable the organizers to understand if they could deliver an event that met the expectations … These questions will help you collect actionable insights on … Ask follow up questions about the most important aspects of the event, like the keynote speaker. This is also a great time to analyze your results from your post-event surveys. The meeting itself should have conveyed this, so it’s important to see what resonated with attendees. Were you able to hear the speakers loud and clear? Well, you need to get some honest feedback! To ensure that your online events are worthwhile for participants, here are 15 questions … Are you going to be attending this event next time? Copyright 2021 Cvent Inc. All rights reserved. Ask participants to rate the date, location, speakers, vendors, and catering of the event. While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. Here's a list of post-event surveysample questions that can be asked from the participants after the event: 1. After you’ve thrown an event, everything that you do afterward to gauge the success of the event is part of the post-event evaluation. Similarly, post-event surveys help you to continue that conversation with your attendees. What aspects of the event can we improve on? Tip #1: Keep your post-event survey short Five to ten questions, at most. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. An event evaluation survey is similar to a post-event survey, but with a few key differences! 2. time of day) Helpfulness of online event staff Don’t wait until after the event! Asking the right questions is key to getting useful answers. We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. Was this your first time attending one of our events? What was your favourite thing about the event? Did you find the venue uncomfortable for any reason? Nearly every organizer sends a post-event survey to its attendees and exhibitors. How would you rate the event communications leading up to the event? 1. Use post event surveys to create strategies for event improvement and continued success As mentioned in yesterday’s Snap Survey Software blog post, Collect Direct Feedback with Event Surveys, following any event… Start at the very beginning (how informative were pre-event). Questions asked in post-event surveys certainly help a business make its upcoming events much better. (1 being terrible and 10 being perfect). Analytics have clearly shown that the more questions you ask, the fewer participants will engage the request. Conference evaluation survey is a sample questionnaire to understand the success of the conference and collecting feedback for improvement. When putting together your post-event survey, make sure to include some or all of these important questions. Overall Satisfaction & Suggestions for Future Events. Maximize public participation in future events by finding out what keeps people coming back for more. Exhibitors Event duration Event time (i.e. Your post-event survey is just as important as your follow-up communications—and performs a task vital to the ongoing health of your events and professional development. How would you rate the value of this event on a scale of 1 to 10? (scale from very satisfactory to unsatisfactory) 4. So a great way to get the all-important “buy in” to the survey is to keep it very simple. 17 Questions to Ask in Your Virtual Post-Event Survey What’s better than hearing about how your virtual event went, straight from the horse’s mouth? Survey data alone is a compass that broadly points out elements of event success. Yes/no Open-ended Drop-down Below you’ll find … Live polling is a fun way to get feedback in real time … Would you recommend this conference to a friend or co-worker? One of the most common mistakes is to request feedback on event … In Whova, every exhibitor can set up their … 24/7 support from Cvent’s internal experts. Data interpretation is the roadmap that directs you turn by turn until you reach your goals. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of what worked and what did … The most important aspect is that it gives attendees the chance to speak back about their experiences. Immediately post-event, attendees are finished with their networking and sessions—but everything is still fresh on their minds. What were your key takeaways from the event? (1 being terrible and 10 being perfect). This information will help as you evaluate the sessions and improve the selection for following years. How would you rate the knowledge of the speakers? The goals for this type of event is dependent on the purpose of the meeting, whether that’s training new employees, kicking off for the sales team, or an opportunity for your global employees to touch base and share information. During the planning process, you should be defining overall objectives for your virtual event. If you still need some inspiration, here are a few open-ended questions you can ask people in your post-event meeting: Post-event evaluation is every bit as important as pre-event planning. Maybe catering offerings are getting low? Are there any suggestions you have for next year’s event? Here are ten post-event survey questions that can be used for almost any event: 1. (o… This might include post event surveys with event feedback questions, but can also include less formal conversations with attendees and sponsors either in person, over the phone, or through email. Tip #1: Keep your post-event survey short Five to ten questions, at most. Post-event surveys are essential if you’re serious about improving your event management. But where do you start with post-event survey questions? (1 being terrible and 10 being perfect). One thing that stands out to me at every conference is break times. How satisfied were you with the event? Whether that was in the form of in-app banner ads, logo placement on signage, or notifications pointing to sponsored content, you want sponsors to feel that their content got decent exposure to attendees. Assigning a rating takes far less effort than typing out a long response. Look at your cancelled events as an opportunity to design new experiences for attendees, sponsors, and exhibitors—virtual events that generate both revenue and engagement. How was your networking experience at this event? 2. Craft your survey … Understanding the impression you’ve made with your supporters and employees is extremely important for the success of your future events hosted by your membership club. Your sponsors pay to have face time with attendees. Did you have easy access to the catering? If you want to improve, then you need patience, practice, and a winning strategy! While negative feedback may sting, it's essential for optimizing your event … With an internal meeting, it’s important to gauge how well attendees understood the content, especially as it relates to the organization’s overall goals and objectives. What aspects of the event did we succeed on? Did you enjoy the food/drink catering offered? You won’t necessarily be asking yes/no questions, it will often be more focused on long form responses detailing potential issues. At an internal meeting, it’s also important to take attendees’ opinions into account. This website uses cookies to improve your experience … The objective of a post-event survey should be to determine whether the business impact of the event met expectations – for attendees, exhibitors … It’s very helpful to get this info from your attendees—is it a matter of venue size, or incentives towards networking, or do people just want to get to their sessions quickly? How would you rate your overall event experience on a scale of 1 to 10? Now that your attendees have connected to the organization, you want to look at the other half of the equation: how does the organization impact the attendees? Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. How beneficial was the information presented at this event? Where did their goals overlap with yours—or how didn’t they? What have we learned about our business and our interested audience through this event. Complete solution for virtual, in-person, and hybrid success, Virtual/hybrid registration, websites, marketing, Virtual Attendee Hub, check-in, mobile apps, Connecting planners and venues for great, safe events, Manage a preferred hotel program like a pro, Solutions for group and transient business. Did you find yourself bored at this event? No matter if you do the traditional email route, or capture their attention immediately post-event with an in-app notification and survey, post-event surveys are a mine of information that is crucial to the continued development of your event and event strategy. This survey will help you gather valuable insight from participants about their experiences, what your team can improve, and what they’d like to see for the next event. Ask about your industry keynote speakers as well as the celebrity ones to get a full picture of how your keynotes were received. This allows for instant feedback and quick adjustments. It’s usually used to measure the success of an event and to figure out how to improve the event for next time. Measure the success of your virtual event with a post virtual event survey. An effective post-event survey will help you analyze where the event succeeded and where you need to improve. Affinity Segmentation Whether you create specific questions for affinity groups or use this information in analysis, segmentation allows for a deeper understanding of a single group’s viewpoint versus statistics or opinions across the entire survey … It’s important to get a measure of whether they felt like their efforts were worth it—this could make or break their continued sponsorship of the event. It can be difficult post-event to ask attendees about each individual session—that should really be done during the event!—but this is a great time to get a sense of what topics, and speakers, stood out to attendees overall. Here are some examples of feedback questions for events: An event evaluation survey is similar to a post-event survey, but with a few key differences! Getting an understanding of what takeaways most directly impacts the attendee will help you to understand overall how attendees see themselves fitting into the organization. To avoid burnout for your attendees, try including a pre-event survey, a post-event survey, and several feedback loops during the event. Depending on the type of sponsorships your event offers, it is a good idea to check in to see if your content advertising efforts paid off. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. A more convenient option might be to display a QR code on screen that links to the survey to give your attendees instant access through their mobile. Question Title * CRWA is hosting another conference in Paso Robles, … Join nearly 4,000 employees around the world who power our technology. What was your least favorite part of this event? At the end of the day, hosting events is hard work! The second big difference is that event survey questions often take place during the event itself. Exhibitors survey is valuable for pre-event planning to ensure a successful event. The best way to structure this question is with a matrix where people can rate different aspects of your event according to a preset scale Here ar… One of the keys to running a successful … Although a planner should have event goals and objectives in mind going in to the planning, it’s important to consider attendees’ perspectives. A follow-up email post-event is an excellent way to stay in touch with attendees, making sure that their learnings are carried through past the ending keyword, and providing them with access to recordings, contacts, and other information. I like it because it provides three specific pieces of audience feedback that you … What was the best part of today's event for you? Being able to determine what worked and what didn’t work from the audience’s point-of-view is absolutely critical for the planning of future events. From all of this, you should be able to put together an action plan for next year! How did you fin… Event survey #5: Create a narrative The questions in your survey should follow a natural order, leading respondents through your survey — much like the plot of a story. Read on to find out how post-event surveys can make or break your future events. By capturing the opinions and information very soon after the event, planners can get a more accurate understanding of how things went from an attendee’s perspective. The event survey questions can be asked on paper at the event, or can be sent out digitally through an email provider or through a survey on your own website. But what are the right questions to ask? We recommend that you split your post event survey questions into four distinct categories: Splitting your survey questions into categories helps ensure that equal amounts of attention are paid to the different sections of the event management. Did you find yourself lost or confused at any point during the event? The first big difference is that event evaluation surveys aren’t just given to attendees; they’re also given to sponsors, speakers, exhibitors… Oftentimes, sponsors and exhibitors will also host sessions at your event. How would you rate the organization of the event on a scale of 1 to 10? For your exhibitors especially, make sure to ask whether they received a good amount of floor traffic and interest in the product—not just the giveaway items! (dropdown list of options) 3. Keep these in mind as you evaluate how the event could have been improved. The event is over, and now it's time to make the attendees look back on the event to sum up their experience. (1 being terrible and 10 being perfect). More than 300,000 users power their events with Cvent Event Management software. Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event… PRIVACY POLICY | TERMS OF USE | Do Not Sell My Personal Information (CCPA Required). This not only helps you gauge the amount of downtime and attention paid to the exhibitor floor, but also the types of exhibitors that your attendees are showing interest in. These twelve post-trade show questions will provide valuable insight for future events. One of the best ways to get a comprehensive post-event evaluation is to sit down and have a formalized debriefing session with your volunteers, sponsors, and team members. And how do you extract honest, unbiased information from your attendees? Did you find the catering service people to be courteous and diligent? 3. But how do you know if your event was successful or not? Do you have any topic or speaker suggestions for future events? Post-Event Survey Questions for Sponsors and Exhibitors While they can be overlooked, post-event surveys for your sponsors and exhibitors are an additional, important source of information on the participants of your event. Web survey powered by SurveyMonkey.com. Or maybe the temperature needs to be adjusted? Here’s a quick guide to creating the perfect post-event survey for your particular event. The ongoing pandemic crisis has caused many in the association community to experiment with new revenue and engagement strategies for their virtual … We’ve put together a list of top 10 must ask questions. Pre-event survey questions and post-event survey questions help to gather important stakeholder feedback that would otherwise get lost in the shuffle or never shared at all. Their goals were likely around networking, industry learning, or resource research. Typically these attendees came with professional and self development in mind. It’s a great way to ensure that the relationship continues! How would you rate the catering experience on a scale of 1 to 10? (1 being terrible and 10 being perfect). A great event will help you form a personal connection with your audience and will help you stand out from the competition, but a poorly run event can make your membership business seem unapproachable, or worse, completely amateur. While the pre-event polls are all about driving engagement and readying attendees for the event itself, post-event surveys are for an event planner’s benefit. Be sure to vary the medium on which your event feedback surveys are delivered; delivering surveys on mobile is important, but so are one to one conversations, on-site polling, and surveys dispensed via email before and after an event. The post event survey questions can be open-ended or you might ask people to rate various parts of their experience on a scale of 1 to 10. Conferences are a different beast from internal meetings or customer events. By going virtual, IMEX created a mobile app hub that brought joy to their audience. 21 Great Post-Event Survey Questions to Ask Your Guests Survey questions typically come in four styles: Rating by numbers, stars, emojis, etc. Will this event help further your career/your team’s goals/your company’s ROI? By paying attention to what attendees, sponsors, and exhibitors are saying, planners are able to continue to grow as professionals and create improvements year over year. Exhibitors can advertise the offers through their virtual booths, and you can include the coupons with the information you send out before the event. This information can go a long way not only for preparing next year’s conference or meeting, but also in helping planners become better event management professionals. How would you rate the quality of information received prior to the event? Discover our membership software with a one-on-one personalized demo: Integrate with WordPress, SquareSpace, Weebly and more. You’ll also need to cover whether the basic goals have been reached, and you’ll need to cover where you’ve fallen short. We want to capture their feelings about the event, but struggle to collect meaningful data and encourage survey completion. Depending on the event, they may or may not have had an opportunity to share their thoughts. How did you hear about this event? As mentioned, following an event, one of the most important things to do is … If so, how? Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — … Sponsors and exhibitors will also host sessions at your event Management joy their... Goals for the next event sponsors and exhibitors or break your future events of our clients serves! Logistical concerns, attendee interest, and catering of the day, hosting events is hard work on a of. 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