2) The staff barely speak English and their are among the rudest crew in the airline industry. Luckily, this flight departed in the afternoon, as Addis Ababa gets even crazier during the late night hub hours. Ethiopian Airlines Boeing 787-9 Seat Reviews Aw snap, this map is still being built Click the button below to move this seating chart to the front of the queue — map requests are usually filled within 1 day. No mention was made about any change in onboard service. The ethiopian airlines boeing 787 9 features seats in a 2 cabin configuration. She is an example of what an excellent customer service is like. Ethiopian Airlines has configured their widebody with Cloud Nine Business Class and Economy Class. They can keep cancel and you can keep paying fare diffrence. I saw many people use the entertainment system which seemed to have an extensive selection, but all we wanted to do was to eat, drink, and sleep - the plane departing at 11pm from Addis. 5) finally, we arrive at the destination and my luggage’s which should be priority as I was in business class came out about 20minutes after some non-priority bags came out. I even mailed a certified letter along with all the personal info they asked for to their customer refund center address in Va. that I found online. The seat on the 787 was as expected. 6) overall, please spare yourself the trouble, and use an European or Asian airline. We were Lucky it was an overnight flight so we didn’t get too bored. We were the first airline to bring jet service to Africa and now we are the first to bring this game -changing environmental leader, the Boeing 787 Dreamliner, to the continent.And while this is an entirely new aircraft, one thing that will never change is our warm Ethiopian … Seat Review Ethiopian Airlines Business Class Aboard The Boeing 787 8 Dreamliner. And I saw so many people miss their flight even though they came early and I just made it by spriting to the gate which was so far away from passport check. If the other lounges in Frankfurt are closed due to Covid-19, then having masses of people cramming into one lounge is a major mistake, as it puts a large number of people crammed together into one small lounge. I repeatedly asked the steward if the food was halal but he didn’t give a definite answer. THIS AIRLINE IS WORSE THEN RYANAIR. All the way from beginning to end this is how they communicate you. Firstly, no hot towel served. Arrogant supervisors of the like Caleb are destroying the company image. Had confirmation and allocated seats. Please find another airline. They haven’t accepted the package. Check out our Ethiopian Airlines seat maps - the most detailed, up to date, and popular Ethiopian Airlines seating charts and cabin layouts available. Ethiopian is an all-around great airline that definitely deserves its status as Africa's leading carrier. The airport in Addis Ababa was not so comfortable, but again the flight left on time, and the attendants were courteous and hard-working, dressed beautifully and immaculately. Bought 2 single business class tickets to fly to London. I will never fly with Ethiopian airlines ever again. Case in point: Ethiopian changed the date of travel and in that circumstance, you're entitled to a full cash refund. I am not sure if i have heard please, thank you or any similar phases at all. 3 places you can look. I tried to call their global customer service number in Addis Abba and waited for over 6 hours on hold before the calls being cut off! Seat Map of Boeing 787-8 (788) On this page, you will find seat map information on the Boeing 787-8 (788) aircraft. Nothing was mentioned about the lack of service onboard this flight. ET did not bother to inform me that the flight was cancelled. This version of the Bombardier Q400 is configured with seating in Cloud Nine Business Class and Economy Class. Ethiopian Airlines is a national regular airline that was founded in 1945 in Ethiopia. I have flown with Ethiopian Airlines a few times mostly because their flight tickets are affordable and they have more regular flights from various African cities to other Continents. People warned me not to use Ethiopian but as a Nigerian, I thought I should give them a try. They will clutch onto the cash like their lives depended on it and force you to settle for a travel credit. I received a confirmed ticket to fly from Conakry, Guinea to W. DC but the flight from Conakry had never made it. Seat Map and Seating Chart Boeing 787-8 Dreamliner Ethiopian Airlines. Reserve Seats Book Now Seat Map Information. I will NEVER book with them again. Bummer! This article was first published in December 2018 and was updated in November 2019. Earlier in the year I experienced Ethiopian Airlines Business Class on their regional service both from Hargeisa, in Somaliland, to Kigali, in Rwanda and then back from Kigali to Dubai via Addis Ababa on both ways. What impressed us mostly was: the incredible service supplied by the flight attendants who were constantly busy serving travellers, and keeping the bathrooms clean--yes you heard right. 1) Both my flights were delayed I frequently fly ET, and had the impression that customer service could be improved. SEAT MAP BOEING 787 As one of the first B787 operators in South East Asia, the Dreamliner offers comfortable luxury seating for over 300 passengers to ensure the most enjoyable flight. 4) as if that wasn’t enough, when we finally took off, it turns out that the TVs they had were just to decorate the plane, because the TVs did not work the entire flight. Ethiopian 787 business class Cloud Nine seats For what it’s worth, LOT Polish fits a total of 18 business class seats spread across three rows in the same area that Ethiopian fits four. The process boarding the plane was good, many seats empty so I could have a whole row to myself. Article by AirlinesFleet.com Boeing 737 600 Sas Airlines Oslo Airport Airline Alliance National Airlines Korean Air Passenger Aircraft Air India Southwest Airlines It is wrong to use the Covid-19 threat to still charge business class fares but bring down the level and items served in this class. They talk about being the best and expanding with not care for their customers and horrible horrible service. My experience flying with them during the Covid-19 pandemic was nothing short of Horrible!! The flight was smooth with no turbulence alhamdulilah. They have made several agent errors on my ticket. Widebody aircraft Boeing 787-8 (788) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. 2) bad customer service. On January 7th 2018, I flew Business Class in an Ethiopian Airlines Boeing 787-8 Dreamliner from Vienna (Austria) to Dar Es Salaam (Tanzania) with a short layover at Ethiopian Airlines’ hub in Addis Ababa (Ethiopia). Ethiopian Airlines Boeing 787-8 (788) Seat Map; Info; Photos; Click any seat for more information. For further details on seats, please go to the in-flight service page and select the class and aircraft type. Ethiopian Airlines … They never bother to call me to plan something else, they never try to communicate on it. Seat charging ports not working. They have big airplanes with more space and good service. I was directed to the Senator lounge at Frankfurt airport where I was horrified to find every single business class passenger flying that evening, attempting to squeeze in the few seats available. Widebody aircraft Boeing 787-8 (788) Ethiopian Airlines aircraft with 2 cabin classes: cloud nine business, economy. I need my refund as soon as possible. I feel this has been a bait and switch. "You can fool some of the people all of the time, but you can't fool all of the people all of the time. On this page, you will find seat map information on the Boeing 787-10(781) aircraft. Dinner was served. Apart from an apology of their late reply they didn't do anything. 3) Our flight was delayed by 4 hours due to their bad check in systems (I guess their computers were down), but they kept us waiting in the airplane for 4 hours without the air conditioning on. Have now taken them to court for repayment of the difference. All crew was eating from the business class as I've seen it every time I had to get up to get a glass of water. Airbus A350 900XWB. They don't care about customers or complaints. Plane was very confortable but stuff were very rude and service was very bad. Seat Map and Seating Chart Boeing 767-300ER Ethiopian Airlines. Collecting your train ticket. However, it's a shame that such a great airline is saddled by such a terrible hub airport like Addis Ababa, which is currently undergoing a renovation that doesn't seem to have changed the problem of congestion and lack of jetbridges. I realise that there may be concerns of the Covid-19 virus and how to handle on-board service, but I had just flown on a Lufthansa connecting flight from Lisbon, and i was given the full Business class experience as normal. When autocomplete results are available use up and down arrows to review and enter to select. ... [Seat 1A on a Boeing 787-8] Like (1) Downvote. [Seat … They wont help you when you need them. 169 Seats. Also, look at the terrible looking seat in my attached picture, I wiped down my seat handles and they looked like I put the wipe in a bucket of sand. It is a long flight going against the jet-stream so we had to refuel in Dublin which added a coupe of hours to the flight. No menu. I bought a ticket from Indianapolis to Cotonou , and was told 3 days before my trip that I my trip has been cancelled. But I was so disappointed. 6 visits to the same bathroom in 13 hours, and honestly very clean. Popular Planes. At the airport we were informed that we were not on the flight, after about 2 hours we were offered 2 economy seats and were told that we should apply for a refund of the difference when we got to London.This we did but were told we could only have travel vouchers! Upgrading your browser will ensure the best possible experience on our website: One of the more pleasant flights we ever experienced. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. The journey took me from Victoria Falls in Zimbabwe to Ethiopia’s capital Addis Ababa, with a brief stop-over in Botswana’s capital Gaborone. To those affected by these idiots, don't despair. The staff wont help at all and communicate very rudely not just on the airport but also the hostesses. Moral of story - 1 month prior to our trip I finally got an email saying my flight was officially cancelled. I asked for a refund for my return ticket but haven't even received a reply. You don’t want to fly with Ethiopian airlines , not only the likely lose your luggage ( this is not the first time ) but their staff is not willing to help you I lost my luggage since February and I’ve called, went to their office and no one is willing to help me. Comment. No matter how many times I've spoken with them, they will not process refunds under ANY circumstance. Most of the time i felt that i am doing something or and someone is mad at me. Boarding went smoothly. You can pick up your Rail & Fly ticket from any DB long-distance ticket machine as from 72h before your journey begins, so the ticket for your return journey will only … Caleb, the famous and arrogant Caleb has promised a reimbursement of my ticket after 3 calls and promises, I still did not get the email promised with the reimbursement or with confirmation number of a voucher. Thank you for making my parent's trip comfortable. I was waiting 20 minutes for a glass of water and eventually had to get up from my seat to ask for one. Normally very first person you see when you enter a plane smiles and welcomes you, when we get in the plane, first thing i heard was "your ticket" i didn t quite understand what she means. I didn't get much sleep on the trip (although my wife, who is much shorter and smaller had no trouble with sleep). They have stopped replying to me now. Cloud Nine seats transform into fully-flat beds for comfort on overnight flights. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . $1000.00 more for a trip that is 20 hours longer was the norm for flights I looked at. the seats of the rows 5-11, are the seats of pearl business class. I wanted to upgrade us to business class for our return flight, but the hassle with it is not worth it. It was chicken with boiled rice amongst other little snacks. Long Range Passenger Services. So it is very much management issue and they have to solve it right away!After this flight, on return, i really thank to ever stuff of another company and i was very much thankfull everytime when day smile and help me. The third leg of my Business Class journey with Ethiopian Airlines was operated by one of the carrier’s Boeing 737-800. Frankfurt to Addis Abba on 05th July 2020. I explained to her that my mom needed a seat with enough leg space, and she not only found her a front row seat, but also for my dad (Every time we request this during booking, we would be told that it will be taken care of, but it never does). Boeing 777-300ER (77W) American Airlines Boeing 737 MAX (7M8) American Airlines Boeing 787-8 (788) Qatar Airways Airbus A330-900neo (339) TAP Portugal Airbus A321neo AirAsia; Boeing 777-300ER (77W) Turkish Airlines Boeing 737-800 (738) TUI Airways Boeing 777-200 (777) American Airlines Boeing 787-8 (788) TUI Airways Airbus A330-200 (332) Hawaiian Airlines Crew did not wear gloves at any time during service. Although getting in touch with the airlines was not easy, nor did they answer my emails, the actual flight was very pleasant. 240 Seats. They offer business class as a whole experience and product. DON'T FLY ETHIOPIAN AIRLINE, I flew from London Heathrow to Addis Ababa with Ethiopian airlines. The plane itself was dirty, the sets and the alley. I contacted their customer service team who only acknowledged my email and replied 2.5 months later. It was worst experience i had. Ethiopian Airlines Boeing 787-8 widebody aircraft operate on long-haul routes. We didn't know what to expect from Ethiopian Airlines but the flights were on time and the service was excellent. Communication was poor, as could be expected, regarding if the flight was cancelled (Uganda is closed to outsiders). The seats of the first seven rows, i.e. Everyone from those at the check in counter, to the flight attendants had horrible customer service, despite me being in business class. My flight was cancelled by Ethiopian Airlines and I’ve called and messaged them several times for a refund. When you fly these airlines, you see what good customer service is. We had business class tickets booked for June/July for a much anticipated trip to Africa. We had a nice flight with Ethiopian Airlines. The food is terrible and no in flight entertainment and somehow they blame that on COVID. Based on my measurement of multiple seats, seats range in width from 17 inches to 17.5 inches. Now I have to buy a new ticket to get back to the US. Once in the US I called the customer service to find out how I could get reimbursed. Ethiopian Airlines has received the continent's first Boeing 787-9 Dreamliner plane. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. Obviously, it turned out to be a horrible flying experience. The food made me sick to the stomach and for 2 days I couldn’t eat or smell a thing without throwing it up. Based on the seat map, you really have no way of knowing whether you flight will have the old or new business class seats, and my 13hr flight to Addis Ababa featured the old seats. Ethiopian Airlines Boeing 787-8 (788) Seat Map; Info; Photos; Click any seat for more information. I called them both after choosing English as a form of communication they still spoke Amharic after telling them I spoke English with them they stared talking English. No TVs for a 12 hour flight from IAH to LOS, in business class. There no explanation on anything, i had Amharic speaking friend with me, i checked with him in case it is language issue but no, they just have no idea what service means. Would not recommend this airline to anybody. Full of marks on the seats, no aircondition nd it was uncomfortably hot during the 8 hour flight from Addis Ababa. Ethiopian Airlines fleet consists of 104 aircraft with 12 Airbus A350 900, 4 Boeing B787-9, 19 Boeing 787-8, 4 Boeing 777 300ER, 6 Boeing 777 200LR, 6 Boeing 767 300ER, 16 Boeing B737 800, 10 Boeing 737 700, 4 Boeing B737 MAX 8 … Today (December 22, 2020): Review of Ethiopian Airlines’ Boeing 737 Business Class from Victoria Falls to Addis Ababa.. airlines. On this flight Business class was 2-2-2 seating. Have fun with your slow demise Ethiopian and here is a sage advice you can learn from: When you Call their customer service they hung up. Ethiopian Airlines 787 Business Class Seat. ... Ethiopian App. Today (January 24, 2018): Review of Ethiopian Airlines’ Business Class in a B787 Dreamliner from Vienna to Dar Es Salaam via Addis Ababa. Worst experience I have ever had with customer service. The Ethiopian Airlines Boeing 737-800 features 154 seats in a 2 cabin configuration. Breakfast was cold and severed in a economy class tray and I found out it was the same meal offered in economy class! VNA’s B787 fleet now operates flights between airports in Vietnam as well as throughout Europe and North East Asia. This time, I got to fly on the Ethiopian Airlines Business Class 787-800 Dreamliner aircraft. New Tahitian Dreamliners Air Tahiti Nui. That’s your only hope of getting a refund. Author knightofmalta Posted on December 16, 2015 April 22, 2020 Categories B 787-8, Boeing B 787-8, Economy Class, Ethiopian Airlines Tags airlines, aviation, departure gates, economy seat, ethiopian airlines, flying, transportation, travel, trip report, trip review, Vienna They also cancel your flight when its still available in the webside and ask you to pay more for new dates. Boeing 787 8 Dreamliner Seat Map Ethiopian masuzi November 15, 2018 Uncategorized Leave a comment 4 Views Seat map analysis boeing 787 dreamliner in the ethiopian airlines airlinesfleet com ethiopian airlines seat map photos The seat-to-seat distance was not too large either, so the seat back in the horizontal position had something of a slope, so there was a tendency to slide down, but then the feet went into a fairly narrow space that was a little tight for them. The food was just as regular airline food, so we always bring our own sandwiches just in case, but great coffee.Our luggage was routed all the way to its destination, and was there waiting for us upon arrival at our final destination. Ethiopian Airlines Fleet Boeing 737-800 configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. This is really disrespectful from the customer service to the customers. If you want to cut services offered then you should cut the cost of the business class fares to reflect this. The staff are unhelpful as well. Never have I wished that an airline company would go under as much as Ethiopian. This was not provided. excellent onboard service, very pleasant flight attendants, the meal was very good. The restaurant in the hotel had horrible meals on their menu and totally not worth the price. Anyways, great flight, but mediocre ground experience. seat nk beta. The only palatable thing was the chocolate mousse. Boeing 787 8 Ethiopian Airlines Seat Map Ana Fleet Boeing 787 8 Dreamliner Details And Pictures. Weird considering I paid $3,000 for my flight After receiving our boarding passes, I returned back to her to add my parent's sheba miles to their ticket, and she graciously did it with a smile. more. But i do not really blame the individuals, i asked around little bit when i was in the country and it was claimed that all personal are underpaid, they work very long hours and there is no proper trainings!! The second version of Boeing 787-9 is a two-class version of the airplane. All flight attendees were gathering in the alley with their tea/coffee having laughs and chats and when I asked for water I was told they have no time and I will get some when they will have time. I have flown on airlines like Swiss, Lufthansa, KLM, Emirates and Qatar. For your next Ethiopian Airlines flight, use this seating chart to get the most comfortable seats, legroom, and recline on . Other airlines I fly with are much more gentle in this situation. SeatGuru Seat Map Ethiopian Airlines - SeatGuru Ethiopian Airlines The first two aren't tremendously helpful. Ethiopian Airlines Fleet of B787 (Active) - Aviation website for aircraft and airline information (flight, photo, travel, fleet listing, production list of Airbus Boeing Douglas Embraer Dash, ATR, Sukhoi, Saab...), plane photos, flightlog database, aviation news, civil aviation forum, aviation store. We wanted to watch the map display, but it was not working on our monitors - although it was working on the monitors of other passengers.The food offerings were good to excellent (although we both passed on the Injera - an Ethiopian staple - that we had had a number of times in our 3 weeks in Ethiopia, and were a little tired of (although it is said to be very healthy).. On the return trip (flight 500) the plane was a Boeing 787 with seating 2-2-2 so the seats were a little wider and the seat-to-seat spacing seemed to be better. I ought to file a complaint with the Consumer Protection agency now since the amiable resolution is not working out. I would not recommend flying with them if you are looking for comfort and a good travel experience. 1) their systems did not work, so check in took me 2 hours despite flying with business class, and they offered no sympathy or explanation whatsoever, which brings me to my second point This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Even when we reschedule our trip for November or future, I will pay more for other flights from other airlines. Ethiopian Airlines Boeing 787 8 Dreamliner Et Aor On Take Off From Economy Ethiopian Airlines Boeing 787 File Ethiopian Airlines Et Ash Boeing 787 8 Dreamliner Boeing Has Deep 60 Year Roots With Ethiopian Airlines Quartz Africa Ethiopian Airlines Announces Its Schedule For The Boeing 787 … soon I slept and was woken abruptly by the stewardess giving out snacks. This incident repeated 3 more times. There are 38 Business Class, 21 … each time. Book and manage your flights easily. Detailed seat map Ethiopian Boeing B787 8. How is Ethiopian Airlines charging me a full upgrade cost when the product I am receiving is not business class in any way. Make no mistake, these are still comfortable seats for lounging and working. On that plane the best seats were probably in row 1, since the space for the feet, which didn't … The rice was bland so were the vegetables. Review tags are currently only available for English language reviews. First problem was the Inflight entertainment. Ethiopian 787 Features; Deals & Offers. Let that sink in, 4hours, we all had masks on due to COVID, stuck in the plane for 4 hours The plane was modern, although well-travelled. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin interior, cloud nine business, economy class. I have decided to fly with this Airlines because I believe in supporting them to stay flying effectively. And i am never a demanding customer, really! #3 is probably the best resource I've found to date for seat information for Ethiopian's 787. The only way to contact them is either an abroad phone line or by app through their website. Ethiopian Airlines Boeing 787 9 Seat Map Ethiopian airlines has configured their widebody with cloud nine business class and economy class. Connect with us on social media Facebook Worst service ever. My seat on the flight to Lome was 17.25 inches wide while my seat on the flight to Newark was 17 inches wide. I wish all of ET employees learn from her, and she undoubtedly deserves praise and additional compensation for her outstanding service, and efforts to improve the image of Ethiopian airlines. The food was inedible and everybody sent it back exactly the way it was dished. The airline also flies the larger 787-9. Reserve Seats Book Now SELECT. Lot Polish Airlines Fleet Boeing 787 8 Dreamliner Details. There are totally 28 flat bed seats here. 184 Seats. This is Star Alliance, so now we understand that means meeting certain levels of safety and service. Aug 25, 2019 - Ethiopian Airlines Fleet Boeing 787-8 Dreamliner configuration, seat map, seating chart, seat pitch, extra legroom, cabin … Also, the travellers themselves, as a group, were so quiet, and not demanding, it was an absolute pleasure. For a two hour flight, we even got a full meal, something you'd never get in economy class in the US. People have long memories and as a collective, stuff like this will never be forgotten. I had originally booked an economy class seat, but decided to upgrade to Cloud Nine as I wanted to relax and enjoy my flight in comfort.The check-in gentleman in Frankfurt was friendly and processed my $580 upgrade fee. seat nk beta. They said they i was "Next in line" to be answered for over two hours! I called more than 5 times , each time they answer, put me on told and then never get back online with me for more than hours and finally they hang up without a world. Below you will find an interactive seat map of the aircraft cabin with marked drawbacks and features. Agency now since the amiable resolution is not business class ;... seat Map of the carrier ’ s 737-800... 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